Provides step-by-step guidance for setting up career academies. Offers advice on staffing, budgeting, student selection, parent involvement, and how to build effective school-business partnerships 978155542491600321Shows executives and managers how to use team strategies to develop customer-responsive companies--where customer relations are nurtured, problems are solved expeditiously, and customer needs and desires are integrated into corporate strategy. A start-to-finish guide to creating customer service-driven organizations.