图书简介
With a particularly student-friendly and engaging style, this third edition gives readers the fundamental tools necessary to e�ffectively communicate in interpersonal interactions.Natural Bridges in Interpersonal Communication, Third Edition, is a concise and practical book that introduces students to the basic concepts and skills of interpersonal communication in both face-to-face and online interactions in personal and professional settings. Each chapter features human interest stories and review exercises to help students better understand the concepts covered. This edition continues its expanded coverage of foundational research and devotes additional space to discussions of cultural safety, race and ethnicity, issues of mental health, and technology and social media.This textbook is designed for communication studies, business, and career and trade courses in interpersonal communication and communication skills at the community college and four-year university levels.Online instructor materials that accompany the book include an instructor’s manual, sample exams, and a sample class schedule. They are available at WEBLink9781032355054.
Preface
1. Interpersonal Communication: Building Bridges to Others
The Process of Communication
Verbal and Nonverbal Communication
Verbal Communication
Nonverbal Communication
Three Models of Communication
Linear Model
Interactional Model
Transactional Model
Principles of Communication
Communication Is Constant
Communication Is a Process
Communication Is Irreversible
Communication Expresses Content and Relationship
Communication Is Symbolic
Communication Is Learned
Interpersonal versus Impersonal Communication
Impersonal Communication
Interpersonal Communication
Three Qualities of an Effective Interpersonal Communicator
Openness
Flexibility
Kindness
Offering A Safe Harbor Intercultural Sensitivity
Ethnocentrism
Individual vs. Collective Dimension
Low vs. High Contest
Competition vs. Cooperation
Guidelines for More Effective Intercultural Communication
1. Increase Your Frame of Reference
2. Don’t Judge
3. Take A Risk
4. Ask Questions
5. Discover Co
Trade Policy 买家须知
- 关于产品:
- ● 正版保障:本网站隶属于中国国际图书贸易集团公司,确保所有图书都是100%正版。
- ● 环保纸张:进口图书大多使用的都是环保轻型张,颜色偏黄,重量比较轻。
- ● 毛边版:即书翻页的地方,故意做成了参差不齐的样子,一般为精装版,更具收藏价值。
关于退换货:
- 由于预订产品的特殊性,采购订单正式发订后,买方不得无故取消全部或部分产品的订购。
- 由于进口图书的特殊性,发生以下情况的,请直接拒收货物,由快递返回:
- ● 外包装破损/发错货/少发货/图书外观破损/图书配件不全(例如:光盘等)
并请在工作日通过电话400-008-1110联系我们。
- 签收后,如发生以下情况,请在签收后的5个工作日内联系客服办理退换货:
- ● 缺页/错页/错印/脱线
关于发货时间:
- 一般情况下:
- ●【现货】 下单后48小时内由北京(库房)发出快递。
- ●【预订】【预售】下单后国外发货,到货时间预计5-8周左右,店铺默认中通快递,如需顺丰快递邮费到付。
- ● 需要开具发票的客户,发货时间可能在上述基础上再延后1-2个工作日(紧急发票需求,请联系010-68433105/3213);
- ● 如遇其他特殊原因,对发货时间有影响的,我们会第一时间在网站公告,敬请留意。
关于到货时间:
- 由于进口图书入境入库后,都是委托第三方快递发货,所以我们只能保证在规定时间内发出,但无法为您保证确切的到货时间。
- ● 主要城市一般2-4天
- ● 偏远地区一般4-7天
关于接听咨询电话的时间:
- 010-68433105/3213正常接听咨询电话的时间为:周一至周五上午8:30~下午5:00,周六、日及法定节假日休息,将无法接听来电,敬请谅解。
- 其它时间您也可以通过邮件联系我们:customer@readgo.cn,工作日会优先处理。
关于快递:
- ● 已付款订单:主要由中通、宅急送负责派送,订单进度查询请拨打010-68433105/3213。
本书暂无推荐
本书暂无推荐