图书简介
Business leaders around the world are undertaking the biggest remaking of operations since World War II. Post-pandemic, every organization is grappling with the consequences of global supply chains that for years were optimized only around lowest cost supplies and labor. That changed with the pandemic, the global labor shortage, war in Ukraine, and other crises. To meet those disruptions--companies must transform their operations. But how? Todays buzz around resilience and reshoring shows that firms are ready to fundamentally change their global value chain configuration and to move away from lean tenets that optimize for cost - cash - service to be more resilient. To succeed now, firms now they must become more flexible, more innovative, more relationship-driven, and more sustainable. Operations leaders can take their firms beyond resilience by designing a new operations strategy around five business principles: Stop Squeezing Your Suppliers For Every Last Dollar--Make Them Trusted, Long- Term Partners Instead. Build the Voice of the Customer into Your Operations. Build Sustainability Into Your Operations. Create conomies of skill. Invest in analytics and AI learning technology.
Preface - Building strong supply chains to profit despite disruptions Part I: Five principles to transform your operations strategy Chapter 1. Strong operations drive growth and profits by adjusting to an ever-changing world Chapter 2. Principle 1: Build resilience against supply shocks by empowering your supply base Chapter 3. Principle 2: Build resilience against demand shocks by using your operations to create customer value Chapter 4. Principle 3: Create resilient teams by leaning into new ways of working and the benefits of diversity Chapter 5. Principle 4: Enable resilience through technology by combining human judgment with artificial intelligence Chapter 6. Principle 5: Ensure long-term resilience by embracing sustainability Chapter 7. Fit the principles to your situation and strategy Part II: From strategy to action: implementing the five principles Chapter 8. Build resilience against supply shocks by working with supplier ecosystems Chapter 9. Build resilience against demand shocks by operating for the customer Chapter 10. Create resilient teams by combining expertise into economies of skill Chapter 11. Combine human and artificial intelligence to build resilience through constant learning Chapter 12. Ensure long-term resilience by embracing sustainability Part III: Outlook - Using resilience principles to adapt to future scenarios Chapter 13. Potential scenarios of the future economy Chapter 14. Industry case studies on how the principles can help in future scenarios Chapter 15. Common themes in all of these transformations Chapter 16. Some questions to ask yourself about the future of your operations Acknowledgement About Us About the Author
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