GLOBAL SOURCING OF SERVICES:STRATEGIES, ISSUES AND CHALLENGES

图书简介

There are three stages to outsourcing: The first occurred at the dawn of industrial era in the 19th century, where mass production for consumption by many, became the norm and simple domestic means could not meet such demands. With the cost of labor soaring in developed countries, manufacturing of products started moving to countries like China to take advantage of labor arbitrage in the 1900s. This is the second stage of outsourcing. This book addresses issues and challenges in the third stage of outsourcing whose focus is on movement of services at electronic speed, utilizing the Internet platform. The book includes short essay questions, multiple choice questions, mini-cases at the end of most chapters and glossary of terms. It can also serve as a good reference book for practitioners

Conceptual and Research Frameworks: Global Sourcing of Services: Why? What? Where? How? (Shailendra C Jain Palvia); A Research Framework for the Impact of Cultural Differences on IT Outsourcing (Anil Gurung and Edmund Prater); IT Outsourcing in the Public Sector: A Literature Analysis (Sonia Gantman); Client and Vendor Issues: Lessons Learned from Global Information Technology Offshoring: Client and Vendor Perspectives (Peter Haried); Offshore IS Vendors: Capability, Quality and Performance (Prashant C Palvia and Shailendra C Jain Palvia); Remote Infrastructure Management Services: Emerging Trends and Vendor Risks (Saji Mathew and Madhu Das); Critical Issues of IT Outsourcing Vendors in India (Shailendra C Jain Palvia); Client-Vendor Relationship Management in Global Sourcing (Christine Bullen, Richard LeFave and Gad Selig); Global Sourcing Life Cycle: A Primer on Global Sourcing Life Cycle (GSLC) (Shailendra C Jain Palvia); Offshore Outsourcing Business Models: An Analysis of Four Cases (Naureen Khan and Guy Fitzgerald); Global Sourcing of Services: A Two Stage Model for Selecting a (Shailendra C Jain Palvia); Strategy and Vendor Selection in IT Outsourcing: Is There a Method in the Madness? (Dev K Dutta, Kholekile Gwebu and Jing Wang); A Multi-Sourcing Case Study about a Successful Enterprise System Re-implementation (Per Svejvig); Entry and Exit Strategies in Sourcing Engagement (Christine Bullen, Richard LeFave and Gad Selig); Project Management, Risk Management and Social Capital in Global Sourcing: Collaboration in Global Intra-Organizational Systems Development Projects (Madhu T Rao and Gloria Sanchez); Risk Assessment in IT Outsourcing (Saji Mathew); Role of Social Capital in Global Sourcing (Joseph Rottman and Mary Lacity);

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GLOBAL SOURCING OF SERVICES:STRATEGIES, ISSUES AND CHALLENGES（WORLD SCIENTIFIC-NOW PUBLISHERS SERIES IN BUSINESS） 服务的全球采购：策略、问题与挑战 世界经济学

GLOBAL SOURCING OF SERVICES:STRATEGIES, ISSUES AND CHALLENGES（WORLD SCIENTIFIC-NOW PUBLISHERS SERIES IN BUSINESS）

服务的全球采购：策略、问题与挑战
世界经济学