图书简介

1. Basics of Technical Communication; Introduction; Importance of Technical Communication; General and Technical Communication; Objectives and Characteristics of Technical Communication; Process of Communication; Levels of Communication; Flow of Communication; Visual Aids in Technical Communication; Exercises; 2. Barriers to Communication; Introduction; Noise; Classification of Barriers; 3. Non-verbal Communication; Introduction; Kinesics; Proxemics; Chronemics; Correlating Verbal and Non-verbal Communication; Cross-cultural Variations; Exercises; 4. Active Listening; Introduction; Reasons for Poor Listening; Traits of a Good Listener; Listening Modes; Types of Listening; Barriers to Effective Listening; Listening for General Content and Specific Information; Exercises; 5. Effective Speaking; Introduction; Basic Sounds of English; Word Stress; Sentence Stress; Intonation; Achieving Confidence, Clarity, and Fluency; Vocal Cues; Exercises; 6. Conversations and Dialogues; Introduction; Conversations; Telephonic Conversations and Etiquette; Dialogue Writing; Exercises; 7. Formal Presentations; Introduction; Planning; Outlining and Structuring; Nuances of Delivery; Controlling Nervousness and Stage Fright; Visual Aids in Presentations; Application on MS PowerPoint; Exercises; 8. Interviews; Introduction; Objectives of Interviews; Types of Interviews; Job Interviews; Resumes; Media Interviews; Press Conferences; Exercises; 9. Group Communication; Introduction; Forms of Group Communication; Use of Body Language in Group Communication; Discussions; Group Discussions; Organizational GD; GD as Part of Selection Process; Meetings; Conferences; Symposia and Seminars; Brochure; Bulletin; Newsletter; Exercises; 10. Reading Comprehension; Introduction; Improving Comprehension Skills; Techniques for Good Comprehension; Predicting the Content; Understanding the Gist; SQ3R Reading Technique; Study Skills; Exercises; 11. Elements of Effective Writing; Introduction; Rights Words and Phrases; Sentences; Writing for the Web; Exercises; 12. The Art of Condensation; Introduction; Steps to Effective Precis Writing; Guidelines; Samples; Exercises; 13. Technical Reports; Introduction; Characteristics of a Report; Categories of Reports; Formats; Prewriting; Structure of Reports; Types of Reports; Writing the Report; Exercises; 14. Technical Proposals; Introduction; Definition and Purpose; Types; Characteristics; Structure of Proposals; Style and Appearance; Evaluation of Proposals; Exercises; 15. Formal Letters, Memos, and Email; Introduction; Letter Writing; Business Letters; Cover Letters; Memos; Emails; Exercises; 16. Research Papers and Technical Descriptions; Introduction; Research Paper; Technical Description; 17. Grammar and Vocabulary Development; Introduction; A Brief History of Words; Using the Dictionary and Thesaurus; Changing Words from One Form to Another; Word Formation: Prefixes and Suffixes; Synonyms and Antonyms; Idioms; Confusables; One-word Substitutes; Homonyms; Homophones; Eponyms; Phrasal Verbs; Nouns; Gerunds; Infinitives; Subject-verb Agreement; Tenses; Active and Passive Voice; Conditional Sentences; Adjectives and Degrees of Comparison; Adverbs; Conjunctions; Prepositions; Articles; Exercises

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