图书简介

Preface Forewords Part I: Introductory Chapters 1. Introduction and Overall Framework 2. FM and CREM Interventions 3. Value Adding Management 4. Value Parameters Part II: Value Parameters 5. Satisfaction Interview 1 6. Image Interview 2 7. Culture Interview 3 8. Health and Safety Interview 4 9. Productivity Interview 5 10. Adaptability Interview 6 11. Innovation Interview 7 12. Risk Interview 8 13. Cost Interview 9 14. Value of Assets Interview 10 15. Sustainability Interview 11 16. Corporate Social Responsibility Interview 12 Part III: Epilogue 17. Tools to Measure and Manage Adding Value by FM and CREM 18. Reflections, Conclusions and Recommendations

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