Human Factors Challenges in Emergency Management:Enhancing Individual and Team Performance in Fire and Emergency Services

图书简介

The fire and emergency services is a particularly large industry - in Australia alone it employs 250,000 personnel - yet there is very little by way of published human factors books addressing this sector directly. This book provides an overview of state-of-the-art research that has been conducted within Australia, funded by the Bushfire Cooperative Research Centre. As Karl Weick once commented, emergency events do not ’play by the rules’ and these research chapters tell us something about a potential future world of work that is highly dynamic, interdependent and for which improvisation and critical thinking and problem-solving are necessary pre-requisites.

Contents: Human factors in emergency management, Dr Christine Owen and Dr Peter Hayes; Stress and wildland firefighter safety-related decisions and actions, Prof. Jim McLennan, Roger Strickland, Dr Mary Omodei and Dr Joel Suss; Expert decision making and the use of worst case scenario thinking, Dr Claire Johnson; What were they thinking? A model of metacognition for bushfire fighters, Dr Lisa M. Frye and Prof. Alexander J. Wearing; The role of affect in individual and collective performance in a sociocultural context, Dr Jan Douglas; The impact of team member familiarity on performance: ad hoc and pre-formed emergency service teams, Dr Peter Hayes; Leadership, communication and teamwork in emergency management, Dr Christine Owen; Firefighter decision making at the local incident and regional/state control levels, Peter Bremner, Dr Chris Bearman and Andrew Lawson; Coping ugly: errors, decisions, coping and the implications for emergency management training, Dr Benjamin Brooks; Creating cultures of reflective learning in the emergency services: two case studies, Dr Sue Stack; The challenges of change in future emergency management: conclusions and future developments, Dr Christine Owen, Dr Karyn Bosomworth and Steve Curnin. Index.

Trade Policy 买家须知

关于产品：
● 正版保障：本网站隶属于中国国际图书贸易集团公司，确保所有图书都是100%正版。
● 环保纸张：进口图书大多使用的都是环保轻型张，颜色偏黄，重量比较轻。
● 毛边版：即书翻页的地方，故意做成了参差不齐的样子，一般为精装版，更具收藏价值。
关于退换货：
由于预订产品的特殊性，采购订单正式发订后，买方不得无故取消全部或部分产品的订购。
由于进口图书的特殊性，发生以下情况的，请直接拒收货物，由快递返回：
● 外包装破损/发错货/少发货/图书外观破损/图书配件不全（例如：光盘等）
并请在工作日通过电话400-008-1110联系我们。
签收后，如发生以下情况，请在签收后的5个工作日内联系客服办理退换货：
● 缺页/错页/错印/脱线
关于发货时间：
一般情况下：
●【现货】下单后48小时内由北京（库房）发出快递。
●【预订】【预售】下单后国外发货，到货时间预计5-8周左右，店铺默认中通快递，如需顺丰快递邮费到付。
● 需要开具发票的客户，发货时间可能在上述基础上再延后1-2个工作日（紧急发票需求，请联系010-68433105/3213）；
● 如遇其他特殊原因，对发货时间有影响的，我们会第一时间在网站公告，敬请留意。
关于到货时间：
由于进口图书入境入库后，都是委托第三方快递发货，所以我们只能保证在规定时间内发出，但无法为您保证确切的到货时间。
● 主要城市一般2-4天
● 偏远地区一般4-7天
关于接听咨询电话的时间：
010-68433105/3213正常接听咨询电话的时间为：周一至周五上午8：30～下午5：00，周六、日及法定节假日休息，将无法接听来电，敬请谅解。
其它时间您也可以通过邮件联系我们：customer@readgo.cn,工作日会优先处理。
关于快递：
● 已付款订单：主要由中通、宅急送负责派送，订单进度查询请拨打010-68433105/3213。

Human Factors Challenges in Emergency Management:Enhancing Individual and Team Performance in Fire and Emergency Services 消防及紧急服务的个人提高和团队业绩 航空器结构与设计

Human Factors Challenges in Emergency Management:Enhancing Individual and Team Performance in Fire and Emergency Services

消防及紧急服务的个人提高和团队业绩
航空器结构与设计